dive shops
Posted: Tue Aug 26, 2008 6:09 pm
i understand there is a lot of divers in the area and
there will always be bad experiences when you have large numbers of people doing anything
but i take it to heart when i hear of a dive shop doing something off kilter
when i read stuff like this
http://www.nwdiveclub.com/viewtopic.php?f=1&t=5400
or this
http://www.nwdiveclub.com/viewtopic.php ... h+d#p61712
i think someone is trying to damage my hobby and it upsets me
but when it happens to me it is really not a good thing
i only let a few shops fill my tanks, i really avoid out of town and boat fills
i bought extra tanks so i could have my fills done my way
adventures down under, northwest sport diver, and starfish diving are pretty much it for me
other shops may be great, but i do not know they are great
i found myself in a corner this past weekend and had to get an emergency fill
air top of a mix tank, no big deal so i went to the nearest shop that was still open
next day i go diving with that tank and the air is bad
real bad
tastes like paint
instant head ache, sick feeling, light headed, dive cancelled
all the way to canada, customs, a day of vacation shipwreck dive
all trashed over bad air
how does this happen? a compressor goes out is one thing, but chemicals in your gas?
i went in to the shop to let them know
i did not even ask for the money back on the fill (twenty bucks to top off doubles with o2 quality air)
dive shop asks to sample the air and can find nothing wrong with it 'tastes fine to me'
so i ask another employee of the shop to taste it, she tastes it smacks her lips and spits in
the nearby garbage can ' it is ok, but i do not like the taste of helium'
i did not say anything, but asked a nearby customer to sniff it and give an opinion
as a third party
one whiff and she backed away, 'smells like a really bad helium balloon'
i look at the original 'tastes fine to me guy' and ask since when does helium have a taste?
instant run around, 'well there is nothing we can do, we do not know what happended to the tank
after it left, have a nice day'
i then asked him if the tank was fine, why not dive with it, i will go get my gear, and he can use that tank
no no, can't do that he does not like doubles
what is more central to a dive shop than fills? if there is even a hint of a problem, that should be job number one
and to try to harm a customer, how about an offer to at least clean the tank?
or even show a smidgen of concern?
there will always be bad experiences when you have large numbers of people doing anything
but i take it to heart when i hear of a dive shop doing something off kilter
when i read stuff like this
http://www.nwdiveclub.com/viewtopic.php?f=1&t=5400
or this
http://www.nwdiveclub.com/viewtopic.php ... h+d#p61712
i think someone is trying to damage my hobby and it upsets me
but when it happens to me it is really not a good thing
i only let a few shops fill my tanks, i really avoid out of town and boat fills
i bought extra tanks so i could have my fills done my way
adventures down under, northwest sport diver, and starfish diving are pretty much it for me
other shops may be great, but i do not know they are great
i found myself in a corner this past weekend and had to get an emergency fill
air top of a mix tank, no big deal so i went to the nearest shop that was still open
next day i go diving with that tank and the air is bad
real bad
tastes like paint
instant head ache, sick feeling, light headed, dive cancelled
all the way to canada, customs, a day of vacation shipwreck dive
all trashed over bad air
how does this happen? a compressor goes out is one thing, but chemicals in your gas?
i went in to the shop to let them know
i did not even ask for the money back on the fill (twenty bucks to top off doubles with o2 quality air)
dive shop asks to sample the air and can find nothing wrong with it 'tastes fine to me'
so i ask another employee of the shop to taste it, she tastes it smacks her lips and spits in
the nearby garbage can ' it is ok, but i do not like the taste of helium'
i did not say anything, but asked a nearby customer to sniff it and give an opinion
as a third party
one whiff and she backed away, 'smells like a really bad helium balloon'
i look at the original 'tastes fine to me guy' and ask since when does helium have a taste?
instant run around, 'well there is nothing we can do, we do not know what happended to the tank
after it left, have a nice day'
i then asked him if the tank was fine, why not dive with it, i will go get my gear, and he can use that tank
no no, can't do that he does not like doubles
what is more central to a dive shop than fills? if there is even a hint of a problem, that should be job number one
and to try to harm a customer, how about an offer to at least clean the tank?
or even show a smidgen of concern?